Terms of Purchase

Effective Date: June 2026

Welcome to HomeBasketColly.com.

These Terms of Service govern your access to and use of our website, including browsing our product catalog, placing orders, and using any services provided through our online store. By visiting our website or completing a purchase, you agree to comply with these Terms of Service, together with our Privacy Policy and any additional policies published on this website.

If you do not agree with these terms, please discontinue use of our website and services.

1. Eligibility to Use Our Services

By placing an order through HomeBasketColly.com, you confirm that:

You have reached the legal age required to enter into a binding agreement in your place of residence, or you have obtained permission from a parent or legal guardian.
You have the legal authority to complete purchases through our website.
Your purchase and use of our products comply with all applicable laws and regulations in your jurisdiction.

To help prevent fraud, improve customer service, and satisfy legal or regulatory obligations, we may retain records of customer communications, including emails and customer support correspondence.

2. Privacy and Personal Data

We are committed to protecting your personal information.

Information collected when you place an order, create an account, or communicate with our Customer Support Team is processed in accordance with our Privacy Policy and applicable data protection laws.

By using our website, you authorize us to collect, process, and use your information as reasonably necessary to:

Process orders and payments
Provide customer support
Improve our products and services
Maintain website security
Meet legal and operational requirements

Our privacy practices may be updated periodically. Continued use of our website following the publication of revised policies constitutes acceptance of those updates.

3. Order Acceptance

All orders submitted through HomeBasketColly.com are subject to review and acceptance.

We reserve the right to decline, limit, or cancel any order under circumstances including, but not limited to:

Inventory shortages
Pricing or system errors
Suspected fraudulent activity
Incomplete or unverifiable order information

Additional verification may be requested before certain orders are approved.

If payment has already been collected for an order that is later canceled, an appropriate refund will be issued to the original payment method.

We also reserve the right to modify product pricing, descriptions, promotional offers, and inventory availability at any time without prior notice.

4. Product Information

We make every reasonable effort to present accurate product descriptions, specifications, dimensions, colors, and images.

However, slight differences may occur due to factors such as:

Individual monitor or mobile device display settings
Lighting conditions during photography
Manufacturing tolerances
Material texture or color variations

Minor differences that do not affect the intended function or quality of the product should not be considered defects.

If you believe the product you received differs substantially from its description, please contact our Customer Support Team for assistance.

We recommend reviewing all product information carefully before completing your purchase.

5. Website Content and Pricing

Although we regularly review the information published on our website, occasional errors relating to pricing, descriptions, specifications, or promotional content may occur.

If an obvious pricing or listing error affects your order, HomeBasketColly.com reserves the right to:

Correct the inaccurate information
Cancel the affected order
Notify the customer of the correction
Refund any payment already received

Corrections may be made at any time without prior notice.

6. Product Availability and Delivery

Inventory displayed on our website is provided for general reference and may change without notice.

Delivery estimates depend on several factors, including:

Shipping destination
Courier operations
Customs clearance procedures
Weather conditions
Supply chain disruptions

Occasionally, an item displayed as available may become unavailable after an order has been placed.

If this occurs, we will notify you as soon as reasonably possible and, where appropriate, issue a refund for the unavailable item.

7. International Orders

Customers placing orders outside our primary operating markets acknowledge that international purchases may involve additional local requirements.

These may include:

Country-specific import regulations
Differences in packaging or labeling
English-language product information
Limited local after-sales services

Customers are responsible for ensuring that purchased products may legally be imported into their destination country or region.

8. Customs Duties and Taxes

International shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other government-imposed charges.

Unless otherwise stated, these fees are not included in the product price or shipping cost and remain the sole responsibility of the customer.

The purchaser acts as the importer of record and is responsible for complying with all applicable import regulations.

9. Governing Law

These Terms of Service, together with any transactions completed through HomeBasketColly.com, shall be interpreted and enforced in accordance with the laws applicable to our business operations, without limiting any mandatory consumer protections required under applicable law.

Contact Customer Support

If you have any questions regarding these Terms of Service, an order, or any other store-related matter, our Customer Support Team is available to assist you.

For faster service, please include:

Your Order Number
The email address used when placing your order
A clear description of your inquiry

Customer Support Email

support@homebasketcolly.com

Customer Service Phone

+1 (419) 541-2704

Thank you for choosing HomeBasketColly.com. We appreciate your confidence in our business and remain committed to providing reliable products, secure online shopping, and professional customer service.

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