Contact Us
Thank you for visiting HomeBasketColly.com.
We are committed to providing practical laundry storage solutions and delivering a smooth, reliable shopping experience for every customer. Whether you have questions before placing an order or require assistance after your purchase, our customer support team is here to help.
Our product range includes Premium Laundry Solutions, Storage Bins & Organizers, and Laundry Baskets, designed to bring greater organization and convenience to everyday living.
If you require information about our products, shipping, order status, returns, or business-related inquiries, please feel free to contact us using the official channels below.
1. Email Support
Customer Service Email
Response Time
We carefully review every customer inquiry to ensure accurate and effective assistance. Most emails receive a response within 24 to 48 hours, excluding weekends and public holidays.
To help us locate your order more efficiently, please include your Order Number in the subject line or within your email whenever possible.
2. Telephone Assistance
Customer Support Hotline
+1 (419) 541-2704
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)
Please Note
Telephone availability may vary due to local telecommunications services or regional conditions. If you are calling from outside the local service area, your mobile carrier or telephone provider may apply international calling charges.
3. Company Information
HomeBasketColly.com is operated by HONG KONG XINCHANGTONG COMPANY LIMITED.
We are dedicated to maintaining high standards throughout every stage of our business, including product sourcing, quality control, order fulfillment, logistics management, and customer service. Our goal is to provide dependable household storage products along with responsive and professional support.
Company Name
HONG KONG XINCHANGTONG COMPANY LIMITED
Registered Business Address
Room K, Unit 9, 7th Floor
Wah Shing Centre
No. 11 Shing Yip Street
Kwun Tong, Hong Kong
Our Commitment
Customer satisfaction remains one of our highest priorities. We continuously strive to provide quality products, secure online shopping, efficient order processing, and attentive after-sales support.
Whether you are selecting the right laundry basket, tracking an existing order, or seeking additional product information, our team is always ready to assist you.
Thank you for choosing HomeBasketColly.com. We sincerely appreciate your trust and look forward to serving you with dependable products and outstanding customer care.